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Terms of Service

In General

Packaging Products Ltd. owns and operate this Website http://packagingproducts.co.nz, and is located in New Zealand.

This document governs your relationship with www.packagingproducts.co.nz (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

If you do not agree to the terms discussed here, you should exit the website and refrain from placing any order.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which may not be operated by Packaging Products Ltd. Packaging Products Ltd. has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found here. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Packaging Products Ltd. will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Packaging Products Ltd. or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Packaging Products Ltd. and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Packaging Products Ltd. is the trade name of Packaging Ltd. The copyright and other intellectual property rights in the material contained on this website are protected by Packaging Products Ltd.

Your right to use the website is personal to you. You may not authorise others to use the website, and you are responsible for all of your own use of the website.

You may not download, modify, transmit, or otherwise use any material from the website for public or commercial purposes.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Orders will be accepted by Packaging Products Ltd. for delivery in New Zealand only. Payment is to be made in NZ currency. Any contract arising from this website is governed by the laws of New Zealand.

Contract, Payment and Delivery

In order to contract with Packaging Products Ltd. you must be either an account holder or possess a valid credit or debit card issued by a bank acceptable to us. Packaging Products Ltd. retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Packaging Products Ltd. or may in some cases be a third party. Where a contract is made with a third party Packaging Products Ltd. is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price or calculated cost of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Products may be added to or removed from the website from time to time. While we do not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

All prices in the shopping areas are in New Zealand dollars (NZ$) and include GST (15% sales tax). Prices may increase or decrease from time to time. Prices shown at the time of purchase are the prices you will pay. If you are not an preferred account holder, you must pay by Mastercard or Visa. We will not accept cheques or cash on delivery.

(c) Payment 

Packaging Products Ltd. are associated with Flo2cash preferred payment gateway provider. Packaging Products Ltd. do not collect or store any credit card information. This information is all sent to and processed by Flo2cash.

If you pay by credit card your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as stated in the confirmation.

(d) Delivery

Delivery charges will be added to each order and shown as a separate item before you chose to enter your payment details and send the order to be processed.

Should your order incur an additional charge stated on the website or in the confirmation, we will advise you prior to processing your order.

We will not deliver to a Post Office box or any address in which we deem suspicious.

Should you feel that your goods do not arrive in good condition, please feel free to contact us. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Disclaimer of Liability

Packaging Products Ltd. are not liable for any direct, indirect, special, incidental or consequential damages or loss of profit arising out of the use, or the inability to use, the products on this site. This includes but is not limited to the loss of data or loss of profit, even if Packaging Products Ltd. was advised of the possibility of such damages.

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Packaging Products Ltd. and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Packaging Products Ltd.'s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Title and Risk

Goods are at our risk until delivered to the address given for your purchase.

Returns and Refunds

Please choose carefully as we do not refund if you change your mind.

If you discover any defect in your product, you may return the item you purchase in new condition for a replacement within 30 days of delivery. When replacements are not available we may, at our discretion, provide a complete refund. We'll notify you via e-mail of the status of the replacement or refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.

Freight will be refunded where the product is faulty or arrived damaged.

Warranties

Under our guarantee, faulty items that meet our conditions of care and use will be repaired, replaced or a refund will be issued at Packaging Products Ltd.'s discretion.

Packaging Products Ltd. will repair or replace any goods, which fail to comply with Consumer Guarantees Act 1993.

Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.

Please note that the guarantee does not cover faults arising from:

  • Normal wear and tear

  • Accidental damage or mistreatment

For any claim to be made the item must be sent directly to our shop: Packaging Products Ltd. 14-20 Downer Street Lower Hutt.

Registering (Login)

You may be asked to register as a customer of Packaging Products Ltd.. Your shopping address details will then be saved saving you the effort of entering these details each time you checkout.

As a registered customer or newsletter subscriber we will send you emails and updates from time to time to inform you of new ranges, special offers and discounts. Please note, you are able to unsubscribe from our email updates and newsletters at any time by emailing us or using the unsubscribe link at the bottom of any newsletter.

Security

We use the secure Web Payments Web Service provided by Flo2cash to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL (Secure Socket Layer) environment. Flo2cash is committed to protecting the security of your data.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Packaging Products Ltd. and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Packaging Products Ltd.

Indemnity

You agree to indemnify, defend and hold harmless Packaging Products Ltd., its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

Packaging Products Ltd. shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the content, products and services on any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

This website provides general information about Packaging Products Ltd. and the products and services they offer. The information contained in the website has been prepared solely for the purpose of providing information about Packaging Products Ltd., the services and products they offer. Packaging Products Ltd. reserves the right to change, delete or move any of the material on the website at any time without notice.

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Packaging Products Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Packaging Products Ltd.

Contact Details

If you have any queries regarding shopping with Packaging Products Ltd., please email sales@packprod.co.nz or call 04 5693535.